Terms of service

Terms of Service

This store is operated by TU E LA TERRA ([TO FILL: registered business name], business ID [TO FILL: ח.פ. / ע.מ.]), of [TO FILL: full postal address], Israel. By placing an order you agree to these terms.

Products

We make natural skincare in small batches. Colour, scent and texture vary slightly between batches because the ingredients are botanical. This is normal and is not a fault.

Not medical advice

Our products are cosmetics. They are not medicines and they do not diagnose, treat or cure any condition. If you have a skin condition, an allergy, or you are pregnant, speak to a healthcare professional before use. Always patch test.

Prices and payment

Prices are in Israeli new shekels and include VAT. We may change prices at any time, but never after you have placed an order.

Orders

An order is an offer to buy. The contract is formed when we confirm dispatch. If an item is out of stock or mispriced we may decline the order and refund you in full.

Cancellation

See our Refund Policy, which sets out your statutory 14 day cancellation right.

Liability

Nothing in these terms limits liability that cannot lawfully be limited, including liability for personal injury caused by negligence.

Governing law

These terms are governed by Israeli law. The competent courts of Israel have exclusive jurisdiction.