Shipping policy

Shipping Policy

Where we ship

We ship throughout Israel. [TO FILL: confirm whether international shipping is offered.]

Processing time

Orders are packed within [TO FILL: 1-2] business days. We do not dispatch on Saturdays or public holidays.

Delivery time and cost

[TO FILL: carrier name, delivery window in business days, price per method, and the order value that earns free delivery.]

Tracking

You receive a tracking link by email as soon as your parcel is collected.

If a parcel is late, lost or damaged

Contact us at [TO FILL: support email] and we will resolve it. A parcel that does not arrive, or arrives damaged, is refunded or replaced in full at no cost to you.

Delivery addresses

Please check your address at checkout. We cannot redirect a parcel once it has been collected by the carrier.